1. Refund Eligibility
We at Amadare want our customers to be completely satisfied with their purchases. If you are not satisfied with your purchase, we offer a refund within 30 days from the date of purchase. To be eligible for a refund, the following conditions must be met:
- The item must be in its original condition, unused, and in the same packaging as received.
- The return must be initiated withins 30 days from the date of delivery.
2. How to Initiate a Refund
To initiate a refund, please follow these steps:
- Contact our customer service at contact@amdare.shop to notify us of your intent to return the item.
- Securely pack the item and include a copy of the original invoice or proof of purchase.
- Ship the item to 678 Bronson Ave, Ottawa, ON K1S 4E9, Canada.
3. Refund Processing
Once we receive your returned item, our team will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within 5-7 business days.
4. Non-Refundable Items
Certain items are non-refundable, including:
- Gift cards
- Downloadable software products
- Personalized or custom-made items
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account again. Contact your credit card company or bank, as it may take some time before your refund is officially posted.
7. Contact Information
If you have any questions regarding our refund policy, please contact us at contact@amdare.shop.